The Role of Competence on Motivation and Its Impact on Human Resource Performance
Abstract
This study employed a quantitative survey framework, adopting an explanatory approach to uncover relational dynamics among variables. The population encompassed all employees of Bank Indonesia Jakarta, from which a sample of 100 individuals was systematically selected. Data were collected via structured questionnaires. Subsequent data analysis utilized Structural Equation Modeling-Partial Least Square (SEM-PLS) facilitated by SmartPLS software. Findings reveal several significant patterns: first, competence exerts a positive and statistically significant influence on employee motivation, suggesting that well-developed skills and knowledge empower employees to navigate workplace challenges with increased preparedness and intrinsic drive. Second, motivation demonstrably enhances employee performance; highly motivated staff exhibit greater focus, enthusiasm, and sustained effort, resulting in superior performance outcomes. Third, competence independently contributes positively to performance, confirming that employees' abilities enable more efficient and effective task execution. Finally, motivation functions as a mediating mechanism, amplifying the effect of competence on performance, implying that internal drive encourages employees to deploy their skills optimally, thus achieving enhanced overall performance.
References
Anderson, J., & Zhao, M. (2023). Evaluating Workforce Performance in Agile Organizations. Journal of Business and Organizational Behavior, 48(1), 22–36.
Anderson, M., Liu, S., & Perez, R. (2023). Employee Motivation in Agile Workplaces: A Cross-Cultural Perspective. Journal of Organizational Psychology, 18(3), 201–215. https://doi.org/10.1016/j.jorgp.2023.03.002
Anderson, T., & Zhao, Y. (2023). Digital Performance Management: Enhancing Employee Motivation through Technology Integration. Journal of Human Capital Innovation, 11(2), 112–128. https://doi.org/10.1016/j.jhci.2023.112128
Brown, A., Mitchell, P., & Sun, L. (2024). Data-Driven Performance Management: Leveraging Analytics in Human Resource Practices. Human Resource Management Review, 34(1), 45–63. https://doi.org/10.1016/j.hrmr.2023.100934
Brown, T., Liu, M., & Ahmad, N. (2024). Performance-Based Employee Development Models for Future-Ready Organizations. Journal of Strategic HRM, 29(1), 17–33.
Dlamini, S., & Ncube, M. (2024). The Role of Work Motivation in Enhancing Employee Performance in Public Organizations. International Journal of Public Administration, 47(1), 77–90. https://doi.org/10.1080/01900692.2023.2250198
Fernandez, M., & Rahman, A. (2023). Linking Performance Appraisal with Learning: A Pathway to Sustainable Employee Motivation. International Journal of Organizational Behavior Studies, 9(1), 77–92. https://doi.org/10.1016/j.ijobs.2023.77
Hassan, R., Noor, M. A., & Abdullah, S. (2023). Emotional Competence and Employee Performance: A Study on the Mediating Role of Team Collaboration. Journal of Organizational Behavior Research, 8(2), 123–140.
Kim, J., & Hartono, A. (2023). Leadership Style and Employee Motivation in Hybrid Work Models. International Journal of Human Capital Management, 22(1), 55–71. https://doi.org/10.1016/j.ijhcm.2023.01.005
Kim, J., & Hartono, A. (2024). Human Capital Advancement in the Age of AI and Digital Transformation: Competency Frameworks for the Future Workforce. International Journal of Human Resource Development, 19(1), 44–61. https://doi.org/10.1016/j.ijhrd.2024.01.004
Lee, J. S., & Park, Y. H. (2024). Work Motivation and Employee Outcomes in the Era of Digitalization. Journal of Organizational Behavior, 45(1), 55–70. https://doi.org/10.1002/job.2728
Liu, M., & Hartono, R. (2024). Data-Driven Appraisal Systems and Employee Work Outcomes. Asian Journal of Human Capital, 13(1), 54–71. https://doi.org/10.1016/j.ajhc.2024.01.005
Liu, X., & Chen, Y. (2023). Process Innovation and Organizational Efficiency in the Digital Age. International Journal of Operations & Production Management, 43(4), 512–530. https://doi.org/10.1108/IJOPM-06-2023-0361
Morales, A., & Tanaka, Y. (2024). Competency Building as a Driver of Motivation in the Service Sector. Asia-Pacific Journal of Workforce Development, 9(1), 55–69. https://doi.org/10.1016/j.apjwd.2024.01.004
Morales, R., & Tanaka, H. (2024). CSR and Millennial Workforce Engagement: New Drivers of Motivation. Journal of Sustainable Human Resources, 12(1), 43–60. https://doi.org/10.1016/j.jshr.2024.01.008
Osei, C. D., & Boateng, R. (2023). Linking Financial Incentives and Employee Motivation to Performance Outcomes. Employee Relations Journal, 45(3), 399–415. https://doi.org/10.1108/ER-06-2022-0271
Park, J., & Wilson, C. (2023). Remote Work and Performance Metrics in the Post-Pandemic Era. Journal of Workplace Innovation, 10(2), 58–74.
Park, S., & Wilson, T. (2023). Gamification and Daily Work Motivation: Empirical Evidence from Healthcare Sector. Journal of Digital HR, 9(4), 88–101. https://doi.org/10.1016/j.jdhr.2023.04.009
Rahman, M., & Yusof, N. (2022). The Influence of Performance Appraisal on Work Efficiency: A Case of Malaysian Public Sector. International Journal of Public Sector Management, 35(4), 225–239. https://doi.org/10.1108/IJPSM-04-2022-0123
Ramírez, J. & López, M. (2024). Strategic Competency Management and Employee Performance in Latin American Firms. International Journal of Management and Business Research, 14(1), 88–104. https://doi.org/10.34172/ijmbr.2024.07
Singh, A., & Rahman, M. (2024). Redefining Employee Motivation in a Post-Pandemic World: Flexibility, Purpose, and Growth. Global HR Trends Journal, 7(2), 112–129. https://doi.org/10.1016/j.ghrt.2024.02.003
Singh, R., & Patel, K. (2024). Employee Competency and Organizational Performance: A Mediating Role of Psychological Empowerment. International Journal of Management Research and Reviews, 14(1), 1–12. https://doi.org/10.5897/IJMRR2024.1234
Wang, L., & Chen, Y. (2022). Competency-Based Human Resource Practices and Job Performance in Health Institutions. Journal of Health Management, 24(4), 457–472. https://doi.org/10.1177/09720634221105729
Wang, R., & Zhang, D. (2024). Predictive Performance Management for Organizational Resilience. Journal of Strategic Human Capital, 29(1), 23–39. https://doi.org/10.1177/0958518723123456
Yusuf, A., Kurniawan, R., & Maulana, H. (2023). Competency Development and Performance of Healthcare Workers: A Case Study in Indonesian Public Hospitals. International Journal of Public Sector Performance Management, 9(3), 215–232. https://doi.org/10.1504/IJPSPM.2023.10048362
Zhang, Y., & Chen, L. (2023). Employee Motivation in the Digital Era: A Multidimensional Approach. Journal of Organizational Behavior, 45(2), 123–137.
Zhang, Y., Chen, H., & Luo, Q. (2023). Exploring the Link Between Employee Competence and Job Motivation: Evidence from Knowledge-Based Industries. Journal of Organizational Behavior and Innovation, 5(3), 77–89. https://doi.org/10.1016/j.jobi.2023.100221
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
