Analysis of the Effect of Work Life Balance on Employee Performance with Cognitive Employee and Spiritual Engagement as Intervening Variables at PLN Balikpapan

Abstract

 Every company requires management to achieve its specific goals. Not only the private sector, but the public sector also requires good management to provide excellent services to the public or community in need. Therefore, a company's success in achieving its goals depends on the success of its human resources. Human resources are a crucial factor that companies must manage effectively. Human resource management must be carried out professionally to produce competent human resources, which can ultimately improve individual and company performance. All activities undertaken to improve the business of an organization or company are demonstrated through efforts to achieve performance. Human resources that meet company expectations are a vital asset because they contribute to the company's progress. Successfully achieving superior performance requires the strategic role of employees as actors in every company activity. Therefore, companies need to closely monitor employee performance to ensure compliance with standards and deliver results as expected. Continuous efforts to develop employee performance are a challenge for managers. This plays a crucial role in streamlining company activities in every work process. Performance is a description of the level of achievement of the implementation of an activity/policy program in realizing the goals, objectives, mission and vision of an organization as stated in the formulation of an organization's strategic scheme. Good performance is optimal performance, namely performance that meets organizational standards and supports the achievement of organizational goals. Improving employee performance will bring progress to the organization to be able to provide satisfactory services. Therefore, efforts to improve employee performance are the most serious challenge because the success of achieving goals and the survival of the company depends on the quality of the performance of the human resources within it. In addition, performance can also be interpreted as a result and effort of a person achieved through the existence of abilities and actions in certain situations. PLN is the sole provider of electricity services in Indonesia to the general public.