The Role of Competence on Motivation and Its Impact on Human Resource Performance

Bobby Sterino Salam, Widodo Widodo

Abstract


This study employed a quantitative survey framework, adopting an explanatory approach to uncover relational dynamics among variables. The population encompassed all employees of Bank Indonesia Jakarta, from which a sample of 100 individuals was systematically selected. Data were collected via structured questionnaires. Subsequent data analysis utilized Structural Equation Modeling-Partial Least Square (SEM-PLS) facilitated by SmartPLS software. Findings reveal several significant patterns: first, competence exerts a positive and statistically significant influence on employee motivation, suggesting that well-developed skills and knowledge empower employees to navigate workplace challenges with increased preparedness and intrinsic drive. Second, motivation demonstrably enhances employee performance; highly motivated staff exhibit greater focus, enthusiasm, and sustained effort, resulting in superior performance outcomes. Third, competence independently contributes positively to performance, confirming that employees' abilities enable more efficient and effective task execution. Finally, motivation functions as a mediating mechanism, amplifying the effect of competence on performance, implying that internal drive encourages employees to deploy their skills optimally, thus achieving enhanced overall performance.


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