Perception of Workload and Work Stress on Human Resource Performance Moderated by Religious Coping
Abstract
This study is an explanatory research that aims to examine the influence of workload and work stress on human resource performance (HR performance), with religious coping as a moderating variable. The study was conducted to provide practical contributions to the organization where the researcher works, namely the KPP Madya Semarang Office. The population consisted of all HR personnel in the office, with data collected through questionnaires distributed both directly and online via Google Forms. Additionally, secondary data were obtained through documentation such as books, records, newspapers, magazines, and other relevant sources related to the variables of workload, work stress, HR performance, and religious coping. The questionnaire used a Likert scale ranging from 1 to 5. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The results showed that both workload and work stress had a significant positive effect on HR performance, indicating that pressure within certain limits can enhance employee performance. However, religious coping wthe relationship between workload and performance, meaning that a higher level of religiosity may reduce the positive impact of workload on performance. Furthermore, religious coping did not show a significant effect in moderating the relationship between work stress and performance, suggesting that religious approaches are not always effective in reducing the impact of work stress on employee performance.
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