The Effect of Work Environment Quality on Job Satisfaction with Employee Collaboration as a Mediating Variable

aflakha aqil haqiqi, marno nugroho

Abstract


This study aims to examine the influence of work environment quality, employee collaboration, and job satisfaction. The research employed an explanatory research design with an associative approach. The population consisted of all human resources (HR) at KPP Madya Dua Surabaya, totaling 100 individuals. The sampling technique used was a census method, meaning the entire population was used as the sample. Data were collected through closed-ended questionnaires using a Likert scale ranging from 1 to 5, with response options from Strongly Disagree to Strongly Agree, and measured using personality questionnaires. Data analysis was conducted using Partial Least Squares (PLS), a component-based Structural Equation Modeling (SEM) approach. The results showed that the quality of the work environment has a positive and significant effect on job satisfaction and employee collaboration. Furthermore, employee collaboration also has a positive and significant impact on job satisfaction and mediates the relationship between work environment quality and job satisfaction. These findings highlight the importance of fostering a supportive work environment and strong collaboration as key factors in enhancing employee job satisfaction.

 


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