The Role of Competence and Intrinsic Motivation in Improving Human Resources (HR) Performance
Abstract
This study aims to analyze the effect of competence and intrinsic motivation on the performance of human resources (HR) at PT Tanto Intim Line Makassar Branch. Furthermore, this research also examines the mediating role of intrinsic motivation in the relationship between competence and HR performance. The research approach used is quantitative with explanatory research type. Data were collected through questionnaires distributed to the entire population consisting of 75 employees, using a census technique. Data analysis was carried out using validity and reliability tests, classical assumption tests, multiple linear regression analysis, and mediation testing with the Baron & Kenny approach. The results of the study indicate that competence has a positive and significant effect on HR performance. Intrinsic motivation also has a positive and significant effect on HR performance. Additionally, competence significantly influences intrinsic motivation. The mediation test shows that intrinsic motivation significantly mediates the relationship between competence and HR performance. The implication of this research is the importance for organizations to improve employee competence while creating a work environment that supports intrinsic motivation to optimally enhance performance. This research is expected to be a reference for both companies and academics in designing effective human resource development strategies.
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