THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT AND WORKLIFE BALANCE ON ORGANIZATIONAL COMMITMENT

Akbar Atas Aji, Ibnu Khajar

Abstract


 This study aims to examine the influence of Perceived Organizational Support and Work-Life Balance on Organizational Commitment. The research adopts an explanatory research approach with a population consisting of all human resources (HR) at Jasa Raharja, totaling 100 individuals. The sample was determined using a census method, involving all members of the population to ensure comprehensive and accurate results. Data was collected through questionnaires using an interval scale ranging from 1 to 5 and analyzed using the Partial Least Squares (PLS) method. The findings reveal that Perceived Organizational Support has a positive and significant effect on Organizational Commitment, indicating that the more employees feel supported by the organization, the stronger their commitment becomes. Furthermore, Perceived Organizational Support also has a positive and significant effect on Work-Life Balance, suggesting that organizational support contributes to better balance between work and personal life. In addition, Work-Life Balance has a positive and significant effect on Organizational Commitment. This means that the better the employees perceive their work-life balance, the higher their level of commitment to the organization. These findings highlight the importance of organizational support and work-life balance in fostering overall employee commitment.


Full Text:

PDF

References


Albalawi, A. S., Naugton, S., Elayan, M. B., & Sleimi, M. T. (2019). Perceived Organizational Support, Alternative Job Opportunity, Organizational Commitment, Job Satisfaction and Turnover Intention: A Moderated-mediated Model. Organizacija, 52(4), 310–324. https://doi.org/10.2478/orga-2019-0019

Amernic, J. H., & Aranya, N. (2005). Organizational Commitment: Testing Two Theories. Relations Industrielles, 38(2), 319–343. https://doi.org/10.7202/029355ar

Anggreni, A. S., & Santi Budiani, M. (2021). Hubungan antara work-life balance dengan komitmen organisasi pada pegawai Bank Rakyat Indonesia (BRI) Cabang Trenggalek. Character: Jurnal Penelitian Psikologi, 8.

Angle, H. L., & Perry, J. L. (1983). Organizational Commitment: Individual and Organizational Influences. Work and Occupations, 10(2), 123–146. https://doi.org/10.1177/0730888483010002001

Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021). The relationship between quality of work life and work life balancemediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62. https://doi.org/10.1108/JAMR-05-2020-0082

Astuty, I., & Udin, U. (2020). The Effect of Perceived Organizational Support and Transformational Leadership on Affective Commitment and Employee Performance. Journal of Asian Finance, Economics and Business, 7(10), 401–411. https://doi.org/10.13106/jafeb.2020.vol7.no10.401

Avoyan, A., & Ramos, J. ˜AO. (2020). A road to efficiency through communication and commitment. Department of Finance and Business Economics, Marshall School of Business, University of Southern California., Available.

Bataineh, K. adnan. (2019). Impact of Work-Life Balance, Happiness at Work, on Employee Performance. International Business Research, 12(2), 99. https://doi.org/10.5539/ibr.v12n2p99

Cao, J., Liu, C., Wu, G., Zhao, X., & Jiang, Z. (2020). Work–family conflict and job outcomes for construction professionals: The mediating role of affective organizational commitment. International Journal of Environmental Research and Public Health, 17(4). https://doi.org/10.3390/ijerph17041443

Chaidir, J., Haerofiatna, H., Kania, D., & Wahyudi, W. (2023). Peran mediasi komitmen afektif pada persepsi dukungan organisasi terhadap kinerja karyawan. MBR (Management and Business Review), 7(1), 30–45. https://doi.org/10.21067/mbr.v7i1.8723

Ekmekci, O. T., Xhako, D., Selin, •, & Camgoz, M. (2021). The Buffering Effect of Perceived Organizational Support on the Relationships Among Workload, Work-Family Interference, and Affective Commitment: A Study on Nurses.

Faridl, M., Erinda, D., & Sukmana, D. (2022). Pengaruh work life balance terhadap job satisfaction dimediasi oleh affective commitment. Psychological Journal Science and practice, 10(2), 72–78. https://doi.org/10.22219/pjsp.v2i1.19953

Fatmawati, A., & Azizah, S. N. (2022). Pengaruh Kecerdasan Emosional dan Perceived Organizational Support Terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi pada PNS di Badan Pusat Statistik Kabupaten Kebumen). In Jurnal Ilmiah Mahasiswa Manajemen (Vol. 4, Issue 2). https://jurnal.universitasputrabangsa.ac.id/index.php/jimmba/index

Fisher-McAuley, G., Stanton, J. M., Genesee, J. A. J., & Concordia, J. G. (2003). Modeling the Relationship between Work/Life Balance and Organizational Outcomes. Annual Conference of the Society for Industrial-Organizational Psychology, April, 1–30.

Fitria, Y., & Roza Linda, M. (2019a). Perceived Organizational Support and Work Life Balance on Employee Turnover Intention.

Fitria, Y., & Roza Linda, M. (2019b). Perceived Organizational Support and Work Life Balance on Employee Turnover Intention.

Fredrickson, B. L. (2001). The Role of Positive Emotions in Positive Psychology: The Broaden-and-Build Theory of Positive Emotions Perspectives on Emotions and Affect NIH Public Access. In Am Psychol (Vol. 56, Issue 3).

Ghosh, S., & R, S. D. (2014). A Literature Review on Organizational Commitment-A Comprehensive Summary. In Journal of Engineering Research and Applications www.ijera.com (Vol. 4). www.ijera.com

Han, S. T., Nugroho, A., Kartika, E. W., & Kaihatu, T. S. (2011). Komitmen Afektif Dalam Organisasi Yang Dipengaruhi Perceived Organizational Support Dan Kepuasan Kerja. Jurnal Manajemen Dan Kewirausahaan, 14(2). https://doi.org/10.9744/jmk.14.2.109-117

Hofmann, V., & Stokburger-Sauer, N. E. (2017a). The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry. International Journal of Hospitality Management, 65, 47–58. https://doi.org/10.1016/j.ijhm.2017.06.003

Hofmann, V., & Stokburger-Sauer, N. E. (2017b). The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry. International Journal of Hospitality Management, 65, 47–58. https://doi.org/10.1016/j.ijhm.2017.06.003

Hutagalung, I., Soelton, M., & Octaviani, A. (2020). The role of work life balance for organizational commitment. Management Science Letters, 10(15), 3693–3700. https://doi.org/10.5267/j.msl.2020.6.024

Hye Kyoung Kim. (2019). Work-Life Balance and Employees’ Performance: The Mediating Role of Affective Commitment. An International Journal, 6(1).

Izzati, I. N., Wayan, N., & Puspitadewi, S. (2024). Hubungan antara Work Life Balance (WLB) dengan Komitmen Organisasi pada Karyawan The Relationship between Work Life Balance (WLB) with Organizational Commitment to Employees. https://doi.org/10.26740/cjpp.v11i1.58459

Izzati, N. O. R., & Aziz, M. (2017). Islamic Banking Profitability: Roles played by Internal and External Banking Factors. Journal of Muamalat and Islamic Finance Research, 14(1), 23–38.

Kaur, P., & Mittal, A. (2020). Meaningfulness of Work and Employee Engagement: The Role of Affective Commitment. The Open Psychology Journal, 13(1), 115–122. https://doi.org/10.2174/1874350102013010115

Liu, T., Gao, J., Zhu, M., & Jin, S. (2021). Women’s Work-Life Balance in Hospitality: Examining Its Impact on Organizational Commitment. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.625550

Liu, W., Zhou, Z. E., & Che, X. X. (2019). Effect of Workplace Incivility on OCB Through Burnout: the Moderating Role of Affective Commitment. Journal of Business and Psychology, 34(5), 657–669. https://doi.org/10.1007/s10869-018-9591-4

McCormick, L., & Donohue, R. (2019). Antecedents of affective and normative commitment of organisational volunteers. International Journal of Human Resource Management, 30(18), 2581–2604. https://doi.org/10.1080/09585192.2016.1166388

Mercurio, Z. A. (2015). Affective Commitment as a Core Essence of Organizational Commitment: An Integrative Literature Review. Human Resource Development Review, 14(4), 389–414. https://doi.org/10.1177/1534484315603612

Nazir. (2014). Metode Penelitian. Gitalia Indonesia.

Odoardi, C., Battistelli, A., Montani, F., & Peiró, J. M. (2019). Affective commitment, participative leadership and employee innovation: A multilevel investigation. Journal of Work and Organizational Psychology, 35(2), 103–113. https://doi.org/10.5039/jwop2019a12

Ofori-Sasu, D., Abor, J. Y., & Mensah, Lord. (2019). Funding structure and technical efficiency: A data envelopment analysis (DEA) approach for banks in Ghana. International Journal of Managerial Finance, 15(4), 425–443. https://doi.org/10.1108/IJMF-01-2018-0003

Oktosatrio, S., & Liu, J. T. (2019). A Literature Review of Work-life Balance in the Public Sector. http://www.bam.ac.uk/

Panaccio, A., & Vandenberghe, C. (2009). Perceived organizational support, organizational commitment and psychological well-being: A longitudinal study. Journal of Vocational Behavior, 75(2), 224–236. https://doi.org/10.1016/j.jvb.2009.06.002

Pratiwi, A. R., & Muzakki, M. (2021). Perceived Organizational Support Terhadap Komitmen Organisasi dan Kinerja Karyawan. Jurnal Ilmiah Manajemen Dan Bisnis, 22(1), 111–120. https://doi.org/10.30596/jimb.v22i1.5282

Primiana, I. (2018). Organizational commitment, competitive advantage, influence on performance cooperative in west java region. 16(5), 78–87.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698

Ribeiro, & Domingo, Álvaro Cuervo, S. R. (2007). Entrepreneurship Concepts, Theory and Perspective.

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior. Pearson education limited.

Sirgy, M. J., & Lee, D. J. (2018). Work-Life Balance: an Integrative Review. In Applied Research in Quality of Life (Vol. 13, Issue 1, pp. 229–254). Springer Netherlands. https://doi.org/10.1007/s11482-017-9509-8

Sugiyono. (2018). Metode Penelitian Metode Penelitian. Metode Penelitian, 22–34.

Sumardjo, M., & Supriadi, Y. N. (2023). Perceived Organizational Commitment Mediates the Effect of Perceived Organizational Support and Organizational Culture on Organizational Citizenship Behavior. Quality - Access to Success, 24(192), 376–384. https://doi.org/10.47750/QAS/24.192.45

Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102

Swailes, S. (2002). Organizational commitment: a critique of the construct and measures.

Syafitri Andra, R., Nayati Utami, H., & Wulida Afrianty, T. (2022). Pengaruh perceived organizational support dan organizational culture terhadap work-life balance karyawan. Profit: Jurnal Administrasi Bisnis , 16(2), 174-182. https://profit.ub.ac.id

Tamunomiebi, M. D., & Oyibo, C. (2020). Work-Life Balance and Employee Performance: A Literature Review. European Journal of Business and Management Research, 5(2). https://doi.org/10.24018/ejbmr.2020.5.2.196


Refbacks

  • There are currently no refbacks.


License URL: https://creativecommons.org/licenses/by/4.0/deed.en


Jurnal IAPJ Indexed by :

google_scholar onesearch garuda crosref onesearch  sinta scopus