The primary objective of these interviews was to gain a deeper understanding of the use of the Hospital Management Information System (SIMRS) at Pratama Hospital in Yogyakarta City

Abstract

Agencies or companies must take action related to application systems to meet these needs. Agencies or companies must perform tasks related to computer-based application systems to meet these needs. By using these systems, they are expected to be able to solve problems more quickly, precisely, effectively, and efficiently when carrying out all operational activities. This type is often used in qualitative research because it allows researchers to obtain more in-depth and contextual information (Creswell, 2013). Unstructured interviews, on the other hand, are conducted without standardized question guidelines, making them highly flexible and exploratory. This technique is typically used to gain an initial understanding of a phenomenon or when researchers lack a clear conceptual framework (Patton, 2002). The choice of interview type is tailored to the research objectives and approach used.