PENGARUH KNOWLEDGE MANAGEMENT DAN MOTIVASI KERJA TERHADAP DISIPLIN KERJA DAN DAMPAKNYA TERHADAP KINERJA KARYAWAN (Studi kasus pada PT TELKOM REGIONAL SEMARANG)

Andi Fadhil Muhammad A.M, Siti Sumiati

Abstract


 

 

 

This research is included in hypothesis testing research in order to test: 1) whether knowledge management affects the work discipline of employees of PT. Telkom Regional IV Central Java DIY, 2) whether work motivation affects the work discipline of employees of PT. Telkom Regional IV Central Java DIY, 3) whether knowledge management affects the performance of employees of PT. Telkom Regional IV Central Java DIY, 4) whether work motivation affects the performance of employees of PT. Telkom Regional IV Central Java DIY, 5) whether work  discipline  affects the  performance  of  employees of PT.  Telkom Regional IV Central Java DIY. This research was conducted on employees of the HC unit, planning unit, marketing unit, logistics unit and financial unit at PT. Telkom Regional IV Central Java DIY, totaling 64 people. The results of this study include: 1) knowledge management has an influence on employee work discipline, 2) motivation plays a role in influencing employee discipline towards the company, 3) the application of knowledge management will optimize the abilities of employees and improve their performance, 4) motivation work has an influence on employee performance. 5) Work discipline can affect employee performance because work discipline is the willingness or desire of the employee. The results of the sobel test in this study found that work discipline variables were able to mediate between variable knowledge management and work motivation on employee performance. However, the direct influence of the variable knowledge management and work motivation has a greater direct effect on employee performance. The limitation of this study is that the variables used in this study are only limited to 3 research variables, namely knowledge management, work motivation and work discipline, the data collection method only uses the questionnaire method, causing less direct communication with the direct research subjects, the period and the object of this study. is expected to be expanded so that it can produce better results.

 

Keywords:  knowledge  management,work  motivation,  work  discipline,  human resource management performance


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