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ASSEGAFF, Mohammad. ANALISIS KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN.
Jurnal Ekonomi dan Bisnis
, [S.l.], p. 334-343, july 2009. ISSN 2685-4767. Available at: <
http://jurnal.unissula.ac.id/index.php/ekobis/article/view/494
>. Date accessed: 22 dec. 2024. doi:
http://dx.doi.org/10.30659/ekobis.10.2.334-343
.