EFFECTIVENESS OF ONLINE SERVICE SYSTEM IN THE OFFICE OF NATIONAL LAND AGENCY CITY SEMARANG

Delvi Amalia Rosa, Gunarto Gunarto, Aryani Witasari

Abstract


Reasearch "Effectiveness of Online Service System at Land Office of Semarang" aims to: 1. Determine how the effectiveness of online services in the Land Office of Semarang, 2. Examine the impact of online services and solutions at the National Land Agency of Semarang.

The method used in this paper is the specification metoode sociological judicial collecting data to obtain data that will be used as the contents of a journal through interviews with officials of the National Land Agency of Semarang or by observing the object to obtain data. Then it will be carried out analysis of data obtained from various sources.

The results showed that: 1. The use of the online-based service system has a good effectiveness and influence because it allows officers to check a lack of service of the National Land Agency of Semarang, 2. As for the various obstacles that arise related to the use of the National Land Agency services online, but all the obstacles superbly solution. Both solutions have been realized and those still in the proposal.

Keywords: Service, the National Land Agency, Online


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DOI: http://dx.doi.org/10.30659/akta.6.2.%25p

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